INFO@TEMPRACAM.COM | +1 (407) 299-2088

FREQUENTLY ASKED QUESTIONS

TEMPRACAM Product overview

What is the current delivery time?


Is TEMPRACAM FDA approved?
The FDA's most recent guidance authorizes thermographic systems "for initial body temperature assessment for triage" regarding COVID-19. TEMPRACAM has either equivalent or better performance specifications when compared to IEC80601-2-59:2017 certified medical devices.

Is TEMPRACAM accurate?
The thermal sensor in the TEMPRACAM is a medical grade thermal sensor, in line with FDA approved thermographic devices to approx. ± 0.7 °F. Systems can also be calibrated for even higher accuracy detection. 

Is there financing available for TEMPRACAM products?

  1. Yes, absolutely.
  2. Email us, and let us know what products you are interested in.
  3. Then, we’ll send you a formal quote.
    ** We need the following information for this:
    - Company name
    - Contact person
    - Shipping address
    - Billing address
    - Telephone
    - Email
  4. Once you have the quote, you can take those numbers, and fill out the online finance application here: LINK
  5. Then our colleagues in the finance department will get back to you with an offer if you are approved. 
We are sure you’ll find our financing services very helpful. 
If you have questions, email us at info@tempracam.com for more information. 

I would like to get a sample to examine, what should I do?

Please email us (info@tempracam.com) or give us a call at +1 (407) 299-2088 and we will direct your call to the proper channels to get setup with a demo.

What discounts are available?
We provide quantity discounts depending on the nature of your order. We also provide special discounts to essential businesses, such as hospitals, schools, public institutions, etc. Please contact us for more information.

As a fully automated system, no training or oversight is required. TEMPRACAM products were designed to be plug and play. The Intro model simply connects to a wall outlet, and is setup in seconds. Basic and Pro can be setup in about 20-30 minutes (mounting camera, installing software, configuring your camera). We also have setup guides, training videos, and. manuals for all products. 


How long is the warranty period?
TEMPRACAM comes with 1 year of manufacturer warranty. US and EU repair service centers are also available.

Can TEMPRACAM be set up outdoors?
Yes, and all systems are certified to an IP65 ingress rating. Meaning they can withstand in-climatic weather such as rain, snow, hail, etc.